UMX Studio

A company develops and publishes games launching from the Arab environment on a mission to reach to the Global and support the Arab industry and promote it as an industry and a new sector to create jobs and supports the economy. UMX Launched the first game on smartphones on 23/06/2014 and this was followed by the transformation of UMX to a company to develop games in 2016. 

The studio has achieved more than 35 million downloads and it has more than 2 million players active monthly and more 500 k followers in social networks.

ــ Our Vision _

We strive to inspire exceptional experiences through games and become the top game production studio and publisher in MENA.

_ Our Values _

1. Be happy and enjoy the trip of creating a new virtual world.
   

2. Designing and creating games is our passion

3. Taking care of players and listening to them first and everything will come later

4.  Making a new amazed game is the best ever then start to create the next one 
   

_ UMX culture _

1. Thinking there are best soultion always even if you find best there are the best
   

2. use alwys latest new thing technolgy , software version , update 

3. in UMX you should happy - compfortabel - growing if you feel not please talk to @Ali or @Mak

4. All UMX memeber are marketer for games and company 

5. Always suprice and make happy 

6. take care each other durring our amazing Journey 

_ Our Challenges_

Firstly, we believe that challenges are an important part in success way. They refine the human’s talents and experiences, they lead him to the next level of creativity. Most challenges convert to great opportunities. Our challenges like:

• The field is still new in our region:

The cumulative knowledge and experiences are limited. Research and development in it need a double effort and mistakes are imperative in a normal path during the development mission but the repetition of mistakes is unacceptable.

• The speed of development of the gaming sector:

This sector is changing very quickly and keeping up with it, is required to remain in market so we must strive to develop ourselves daily. UMX Studio has an account in Udemy enables any person to use the paid educational content. 

_ Products _

• SmartPhones gaming development Sector:
  

A. The long games section:

    The content is basic in it and it must be continued through seasons or updates.
    Valid: 5 years
    Development time: from 6 months to one year.
    Examples: Battle Royal games, Cars.

B. The medium games section:

    It is a method game, the game play is basic and the content is secondary.
    Valid: 2 years
    Development time: from 3 months to 6 months.
    Examples: Board games, Strategy games.

C. The short games section:

    Fun, it doesn’t need to learn with one specific purpose. Its production is very important.
    Valid: one month or less.
    Development time: from 1 month to 3 months.
    Examples: Hyper Casual games.

• Console and PC gaming development Sector:

Under construction

_ Company Departments _

• Development Management:
  

Managing Director: Dhaval

Management Mission: Develop games and all accessories and tools.

Objectives :

1. The project management section makes the plan for each product, and shares it with development team to discuss it together to get the best output.

2. The project management section makes the plan for the content, and shares it with development team to discuss it together to get the best output.

3. Create assests (Plugins) for reuse in all studio projects and keep it update it.

4. Documentation is essential in groups and teams business to get benefit of it, a folder has to be opened in Google Drive by PM section.

5. Products Test.

6. Receiving notes and issues from Technical Support.

7. Assign a project manager for each project (game), and the role is to get details and communicate with all related parties, he is fully responsible. In case of any technicalchallenge or issues then communicate with Mr. Dahval (Development Sectio Head)

8. Protection, Security and Force update in games.

9. montly plan and convert to weeks and using task mangmant tool for that 

10. creative thinkng 

The Used Tools:

We use development: Google Drive, Slack, ClickUp, Bit Bucket. You are supposed to have access for all services if you are from Development team.

The used games engine “Unity”:
Plugins and Assets: You can find in UMX storage in google drive. Please when you use it, check for updates if it’s available or not. If out of updates ask project manager if he can’t update it. Tell your manager to ask COO Dakshil to update it.
Development team can find issues in ClickUp or Trello.
If you are a project manager, then you need to put a delivery date for DEMO or the project continuously and it is one of your biggest responsibilities.
Force update and change IAP version.

• Sales and Marketing data analysis Management:

Managing Director: Pending

Management Mission: Develop and promote its businesses and products. In addition to increase sales mission.

1. Set the marketing plans and execute it.                                                                    6. Apply segmentation in games.
2. Set the sales plans and execute it.                                                                           7- Apply the 60 days for content.
3. Handling the Public Relations and                                                                            8- Develop the profit method.
   media appearance.                                                                                                    9- manage the content for publishin and social networks.
4. Offers, discounts and weekly reports.                                                                      10- Activities, Events and tournaments.       
5. Follow users behaviors.                                                                                             

• Content management, 3D and designs:
  

Managing Director: Dipak

Management Mission: The department responsible for 3D designs, graphics, UX and UI

Objectives :

1. Provide content for 3D games and coordination with the technical department.

2. Provide sound and visual effects and coordination with the project management department.

3. Make optimization to figures.

4. A private library of all designs and sounds on Google Drive or BitBucket.

• Project Management Department:
  

Department Head: Muhammad Abdullah Al-Dossary

Department's Mission: The department responsible for quality in all games, providing all important references for teams, testing products, deep testing, achieving communication between all teams, and meet all their needs

Objectives :

1. Write the roadmap and content draft for each product as well as a roadmap for copying like (here).
   

2. Ensuring games and their contents do not violate Sharia or other religions or incite violence, gender, drugs, or local laws.

3. Providing all the needs that design and development teams need.

4. Reviewing Game design.

5. Gaming test.

6. See what's new in the field and discuss it with the teams.

7. Weekly meeting with project managers to see its progress.

8. Game management (each game has a help file installed in the game channel in Slack).

9. Security and protection in games and force update.

10. Determine the timeline for each project and update copies.

11. Add test cases for each update (test cases) and review the test cases

12. 1. Default test cases:

    2. • IAP purchase

       • Notification.

       • Fixed Bugs from Trello.

       • Test maps

       • Test random cars.

       • Random testing.
         

13. Meeting with the CEO, Marketing, Sales and Technical Support managers to discuss updates.

14. create book for every game include(Give car , keys , coins, gift , segmantion, promo, championship ,daliy login control Ads)

15. Localiztion you must make sure you take screenshoots and very sure very good

• Operations Management Departmen:
  

Department Head: Dakshil

Department's Mission: The department responsible for the company's operations to its improve it including employees, conferences and relationships.

Objectives :

1. Find talented people.
   

2. Signing employees and contracts.

3. Providing all the needs that design and development teams need.
   

4. Reviewing Game design.

5. Gaming test.

6. See what's new in the field and discuss it with the executive management.

7. Manage sites services and company’s services, such as AWS, website, slack, click-up, and others
   

• Technical Support and Players Service:
  

Department Head: Ahmad Helmy Al-Ahmadi

Department's Mission: The section that receives customer complaints and suggestions.

Objectives :

1. Provide weekly technical support reports to project managers through the game channel itself or the project managers channel which is the most 3 negative comments and 3 most positive comments.
   

2. Each user is answered with a welcome phrase and the annoyed user is treated with respect and the matter is not taken personally.

3. Any user who paid in the game is treated with a special treatment and compensates for the loss that occurred to him and the department head is free to compensate him according to what he sees after verifying the truth of his claim
   

4. Any major problems such as the game stalling, crashing and preventing the game from working or a glitch for something that player paid, an immediate action must be taken with the technical department without any delay.

5. Small problems and flip-flops are discussed with the technical department for consideration, whether to modify or not, if modify, they will be added to the click-up.

6. Repeated Ideas shouldn’t be ignored and they must be presented with the technical department and the executive director for discussion and add it to the roadmap.
   

• Publishing Department:
  

Department Head "temporary": Ali Al-Harbi

Department's Mission: This department responsible for publishing any games out of studio development as independent developers and studios.

The game will be published after it passes to everyone to be accepted and qualified for publication:

1. Development Department.

2. Project Management Department.

3. Marketing and Sales Departments.

4. Executive management.
   

-The publishing strategy is here– Sign the agreement, copy here 

_ Business Development _

    Any company and any business without a development from everyone will wither and fall, so we all believe that cooperation is a requirement and every person in UMX can add his own touches to the company.
    So we created a slack channel called ideas-valley
    Anyone can offer any idea or addition in any field, it will be very welcomed so do not hesitate to write your creativity to see the light. 

* We always recommend sharing ideas with everyone, but if you feel that the idea or proposal should remain private, someone can send it to:

                Ali Al-Harbi                                                                 Mauilk                                                               Pending-
                    CEO                                                                        The CTO                                                    Director of Marketing and Sales

• Remote work:
  

UMX is a technical company and most of our dealings and tools are digital even the service of users is via digital tools that can be accessed from anywhere and anytime and is not limited to a geographical region, so remote work is an important pillar in the heart of our work and we adopt it.

The most important tools:

1. Google Meet.

2. Camera and MIC.

3. Good internet connection.

4. Regular meetings with your team.

• The most important methods of communication:
  

1. Slack

2. Trello

3. Skype

4. Google Meet

5. Click-Up

  * And BitBuket if you are in the development team
  * If you encounter problems, do not hesitate to contact "Mohammed Al-Dossary" or "Dakshil". Your hesitation about that does not relieve you of your duties.

• Career development:
  

End Of Service:
The calculation of UMX employees endo of service as below:

Reason   |  Duration of Service	3 – 5 Years	5 – 10 Years	10 years and more
Termination	Half salary	Full salary	Full salary
End of Service	Half salary	Full salary	Full salary
Resignation	1 ⁄ 3 salary	2 ⁄ 3 salary	Full salary

Rewards and prizes:
    - Evaluation, increment, and bonus: ask your direct boss.
    - The three employees with the highest rating get great rewards.

Medical Insurance: Coming soon.

• Terms and Conditions:
  

Attendance:
The employee must abide by the working hours and not underestimate them. In case of delay, it is necessary to inform the direct manager with coordination with HR.

Leaves:
1. Paid leave: Deducted 
2. Unpaid Leave
3. Absence: Two days will from the leave balance, determined by the be deducted for each day and the employee is executive management. of absence. entitled to 20 days a year.
    Other details:
    - Every employee completes a year, he is entitled with 12 days to leave. The employee must find a replacement during his leave and hand overall       work.
    - In official leave 12 days, if the employee does not use it, he will be compensated with or he takes leave.
    - The new employee can take 7 days when he exceeds 6 months.
    - When in notice period all leaves will be considered as a Paid leave.
    - Marriage leave: 5 days, Marriage leave is extra and it is for the employee wedding only.
    - Maternity leave: 90 working days paid. Must be taken at once, and includes the prenatal, postpartum and postpartum period. The date of the       leave commences is determined on the basis of the doctor’s report indicating the approximate date of birth so that the leave begins 45 days             before that date. The employee gets the full monthly salary during this period. This period is not counted from any other leaves the employee is       entitled to.
    - Paternity leave: 3 days. It starts from the date of birth of a new baby.
    - National holidays: They are taken according to your geographical location (Saudi holidays and National Day - India Diwali and some small              occasions).
    - Sick leave: 8 provided upfront & it must be proven. The employee takes 12 days paid leave and 3⁄4 of salary if more than 60 days and after that              unpaid leave during the year.
    - Death Leave: 5 days in the event of the death of the employee’s wife, origins, or branches.
    - Permission: it will be taken from the annual leave, and what exceeds, it will be considered a deducted day.
    - Delays: should be 90% attendance days of total working days of the month, and less than that is an acceptable excuse treated as follows:
        
The branch manager or his assistants are allowed for one day if the permission is acceptable.
In excuses, true and proven excuses must be presented only.

• Respect work:
  

- Setting deadlines to complete the work and abide by it.
        - Respecting work time and not being distracted by distractions.
        - Respecting coworkers and not diminishing them.
        - Not to use profanity.
        - Attendance with a respectable appearance.
        - Cooperation.

• Intellectual property:
  

        All contents, tools, and products of the company, whether they are an employee or a group, are the exclusive right and intellectual property of UMX Studio only.

• Compensation:
  

Upon resignation:
        We at UMX Studio feel sadness by the resignation of any employee, regardless of his position.
        If you have any problems or comments of any kind, please contact your direct manager. If you do not solve them, contact the CEO of in slack Ali or via email at [email protected] Your complaint will be dealt with completely confidentially and to be resolved as soon as possible.
        In case of a desire to resign, you must inform your direct manager orally, then send an email to him and cc to the executive director:[email protected]
The period of resignation is 45 days, all jobs and tasks must be handed over to the direct manager, and no dues will be cleared until hand over is done, even if the hand over the period is long.

In the case of termination:
If one of the employees violates work ethics such as stealing business, communicating with competitors without permission, disclosing information, tricking the company or one of his colleagues, damaging one of his colleagues or the company, the employee will be terminated, and the terminated employee will bear all damages and he is not entitled to claim end-of-service compensation or any Other benefits and rights.
   

• Evaluation:
  

        - Job Happiness Evaluation: Happiness is evaluated annually.
        - Staff Performance Evaluation: Staff are evaluated annually.
        - Evaluating the performance of the executive management: The executive management is evaluated annually.

• Steps of recruitment::
  

        1. Receiving candidates by e-mail: [email protected] or LinkedIn @UMXStudio.
        2.First interview with the nominated department.
        3. Interview with the CEO.

Changelog
- the culture
- Employment contracts